Corner Office: Never Duck Tough Questions

This interview with Dawn Lepore, chairwoman and chief executive of Drugstore.com, was conducted and condensed by Adam Bryant. Ms. Lepore is also a director of eBay and The New York Times Company.

Q. What was the lesson for you?

A. Every time you take on a new role, building credibility is incredibly important. I don’t think you do it by being smarter than everybody else or knowing more necessarily than everybody else. I think you do it by rolling up your sleeves, by showing commitment, by proving that you’re willing to learn, by asking for help.

All those things earn you credibility, especially if the people who work for you feel like you’re not going to sit back and take credit for what they do, and if they get a sense that you’re going to support them, help them grow…

Read the original news at nytimes

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