How Providing Good Customer Service Can Keep You Employed
July 5, 2010 by admin
Filed under Other Jobs
In this uncertain economy, having a job that pays the bills every month is a blessing. If you’ve heard rumors that your company may be thinking of making some cuts, here are a few tips on how good customer service can
make for good job security.
Leave It At The Door
Okay, so you overslept this morning and when you realized it, you jetted out of bed so fast you collided with the dresser and stubbed your toe. Your husband forgot to pack the kids lunch and they missed the bus while you threw together PB&J. After driving them clear across town, you’re now clocking in forty-five minutes after your shift. There’s no more coffee in the pot and the phone at your desk is ringing off the hook. What to do? Breathe. Vent to a co-worker at the water cooler. Check your email first before responding to calls. When you’re feeling yourself again, leave your hassles at the door and turn your frustration into focus to serve your customers. Everybody has a life outside of work but if you start to let those negative feelings creep into your interactions with your customers, they’ll notice and be turned off. Remember what they say about first impressions? Good customer service requires you to make it a good one each and every time.
Service With A Smile
Even if you’re only on the phone, a customer can read a lot into your tone of voice…
Read the original article at associatedcontent
