Middle class unemployed failed by job centres, Government admits
Job centre staff were unprepared for the hundreds of thousands of middle class
workers who have lost their jobs in the recession, the Government has
By Christopher Hope, Whitehall Editor
Published: 10:00PM GMT 16 Feb 2010
A report published by the Department for Work and Pensions (DWP) found that
centres were under-staffed, while new recruits lacked experience because
they had not had enough training to deal with the unemployed.
It disclosed that job centre staff did not know enough to deal appropriately
with middle class professionals who were newly out of work. It found they
“lacked confidence in knowing who to offer services to”.
The downturn has already been branded the white collar recession because of
the numbers of white collar workers who have lost their jobs. Jobless
figures for the final quarter of 2009 are due to be announced on Wednesday.
Hundreds of thousands of professionals are on the dole as employers have cut
back in a bid to survive the recession.
Figures published in Decmeber showed Jobseeker’s …